Shipping policy
Thank you for shopping with Stellr
We do our best to process and ship your orders as quickly as possible. Below are the details of our shipping policy:
## Processing & Handling Times
* All orders are processed within [e.g., 1–3 business days].
* Orders are not processed, shipped, or delivered on weekends or public holidays.
* If we experience a high volume of orders, shipments may be slightly delayed. We will notify you via email if there is a significant delay.
## Shipping & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
* Standard Shipping (Domestic): [e.g., 3–7 business days]
* Expedited Shipping: [e.g., 1–3 business days]
## Shipment Confirmation & Tracking
You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. The tracking number will typically become active within 24 hours.
## Customs, Duties, and Taxes
[Your Brand Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
## Damaged or Lost Packages
If you received your order damaged, please contact the shipment carrier or our support team immediately at [Your Support Email] to file a claim. Please save all packaging material and damaged goods before filing a claim.